PRIVACY POLICY


Effective Date: January 1st, 2025
LINEAGE LUX
Phone: +1 (917) 640-8195
Email: info@lineagelux.com
Address: New York, NY 10010
Website: https://lineagelux.com

At Lineage Lux, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or book our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing address, payment details, flight information, pickup and drop-off locations.

  • Booking Details: Travel preferences, special requests, dates, times, and vehicle types.

  • Technical Information: IP address, browser type, device information, and pages accessed (when visiting our website).

  • Communication Data: Email or phone call records, feedback, or inquiries.

2. How We Use Your Information

We use your personal data to:

  • Process and confirm your bookings

  • Provide high-quality customer service and communicate trip details

  • Send service-related updates, confirmations, or receipts

  • Improve our website and optimize user experience

  • Ensure safety, security, and compliance with legal obligations

  • Send occasional promotional or service announcements (only with your consent)

3. Sharing Your Information

Lineage Lux does not sell, rent, or trade your personal information. However, we may share your data with:

  • Chauffeurs or third-party service providers strictly for trip fulfillment

  • Payment processors for secure transaction handling

  • Legal authorities if required by law or to protect our rights

All third-party vendors are contractually obligated to handle your data securely and in accordance with applicable privacy laws.

4. Data Security

We implement industry-standard security measures (encryption, firewalls, secure servers) to protect your information from unauthorized access, loss, or misuse.

However, please note that no online transmission or storage system is 100% secure. We encourage users to protect their own data and contact us if they suspect a breach.

5. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience and collect analytics (such as traffic data and behavior patterns). These cookies do not collect personal information unless you provide it voluntarily.

You can disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

  • Access or request a copy of the personal data we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your data (where legally permitted)

  • Opt out of promotional communications at any time

To exercise these rights, please email us at info@lineagelux.com.

7. Third-Party Links

Our website may include links to third-party websites or services. Lineage Lux is not responsible for the privacy practices of external sites. We encourage you to review their policies before providing personal data.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately.

9. Policy Updates

Lineage Lux reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📞 Phone: +1 (917) 640-8195
📧 Email: info@lineagelux.com
📍 Address: New York, NY 10010
🌐 Website: https://lineagelux.com